Frequently Asked Questions

About the Company

Are You LED Lights Factory or Trading Company?

We are a direct manufacturer of LED outdoor lights, with our own factory located in Zhongshan, Guangdong. We have 20,000m² production workshop, 400+production employees, 6 experienced engineers. Our facility handles the entire production process in-house for R & D, production, sales and after-sales. Welcome to visit our factory!

What is your difference with other LED lights manufacturers

1), Unlike resellers or assembly-only factories, Hualights control every step-from custom mold design and precision component production to final assembly and testing.
2), Our LED outdoor lights are built to last. We offer intelligent thermal management and robust IP66/IP67 protection to ensure the lights working well.
3), We offer real customization including: design freedom, simulation freedom and tech support.

What brands do you cooperate with?

GM, Goldmedal, Veto, Biocon, and Norwood etc…

Do you have local agent or stock?

At present we only do factory direct sales. If you have interest to be our overseas agent, pls contact with us!

About the Service

Do you supply sample order?

Yes. Our factory support customers to purchase samples for testing before purchasing in bulk order.We can customise samples or provide regular sample for your project.

What is your payment term?

For sample order, full by T/T in advance; for bulk order, T/T 30% deposit and balance before shipment.
For the payment method, both T/T, Western Union or PayPal is acceptable. The L/C is acceptable for big order.

What is the lead time?

Sample order will be ready in 5-7 working days; Batch order will be ready in 25-30 working days.

How long is your product warranty?

Hualights about different light quality assurance period in the contract will have clear gauge constant. Our products come with a lifetime maintenance.

Can you custom logo?

Yes, we provide OEM and ODM service for our customers

About the Product

What’s the difference between industrial high bay lights and floodlights?

High bay lights are designed for high-ceiling spaces (e.g., warehouses) with focused beams, while floodlights provide wide, adjustable illumination for large areas (e.g., parking lots).

How long can solar lights operate on cloudy/rainy days?

Standard models support 3-5 days of backup (varies by battery capacity), with intelligent power-saving modes.

What’s the difference between IP65 and IP66 ratings?

IP65 resists water jets; IP66 withstands powerful jets. Coastal/rainy areas recommend IP66.

Can I install the lights myself?

Installation guides/videos are provided. For high-voltage setups, professional electricians are recommended. We offer tech support too.

Do the lights require regular maintenance?

LED lights are virtually maintenance-free. Annual heat sink cleaning is advised; solar panels need periodic dusting.